Manufacturer will manage Dealer, Service Provider & Customer in Single Platform

01

Manufacturer Admin Panel

• Automation of Products Installation Request.
• Automation of In Warranty Service Request.
• Manage Out of Warranty Service Request.
• 99% Accuracy for Original Part change by S.P.
• Reduce 80% Average Services closed TIME.
• Data of Customer’s behavior & love for your products
• Fully Automated Installation, Service Request.
• Part Change Approval Under Warranty in One Click.

02

Dealer App

• Unlimited Dealer or Retailer can manage
• Few steps to Book Installation to Authorized Service Partner
• Authorized Service Partner for Customer.
• After every purchase Automatically Warranty card &
• Bill will be save on Customer APP.
• Chat & Call option to Authorized Service Partner
• Customer, Dealer & Manufacturer.
• Get all Notification of Installation & Service Process.
• Manage Unlimited Products and Categories
• Customer Data will be Save on Dealer Profile.

03

Service Partner App

• Installation Request will Closed on 3 Steps.
• Service Request will manage In Warranty or Out of Warranty
• IN WARRANTY Part Replace Photo Upload is mandatory before & after approval from Manufacturer.
• Track Service Partner LOCATION through Google Map
• Number Masking for CUSTOMER Safety.
• Service partner will locate customer service location through google map.
• Manage unlimited Technician Working under Service Center.
• Technician App authorized & Mange by Service Partner

04

Technician App

• Option to Active or Unactive Technician
• Service Partner Assign Task to Multiple
Technician. Customer & Manufacturer get notification.
• Manage Third Party Service Partner through PAY PER-Use Model.

05

Customer App

• India’s First Service Aggregator Mistri Chacha.
• Customer will manage Multiple Brands
• Services THROUGH SINGLE APP.
• Book Handyman as per requirement
• Update Existing or New Products, Save Bills &
Warranty cards Digitally
• Book Installation, Warranty & Out of Warranty IN Few clicks.
• Option to book Verified OR Authorized Service Partner For out of Warranty Products
• Chat and Negotiate option for out of Warranty Products.
• Prefer time & Date for Book Service
• Live Tracking of service partner on Google Map

    Copyright © 2021 | Mistri Chacha

    Our Address

    Unit No. 704 Shree Samarth Building, Prabhadevi, Mumbai 400025

    Contact Us

    Phone: 02071531531
    Email: info@mistrichacha.in

    Follow Us