Automated client communication platform that ensures clients stay informed.

How does Customer Engagement operate in Lockene?

Discover how Lockene puts the power of seamless field service business management right at your fingertips:
Save time and prevent miscommunication with automated customer reminders and follow-ups. Stay focused on your work as emails and texts from Lockene keep your customers informed.

Send Email

Quote Follow Up

Visit Reminder

On the way text

Job follow Up

Client entraction

Send Email

Begin with polished, customizable templates

Craft professional email and text templates within Lockene, allowing you to personalize each message according to the specific job or client requirements.

Tailor templates for various communication types, such as booking confirmations, invoice follow-ups, and more.

Quote follow Up

Prompt Quote Validation

To facilitate the smooth progression of work, Lockene automatically dispatches emails or text messages, reminding clients to review and approve their quote.

Visit Reminder

Avoid no-shows and ensure clients are ready for scheduled visits.

Schedule emails or text messages to remind clients of upcoming appointments.

On the way Text

Ensure customer satisfaction by following up after each job

Automate follow-up emails to collect client feedback, request reviews, or express gratitude after each job.

Job follow Up

End Payment Tracking

Lockene automatically dispatches personalized email or text follow-ups to clients, gently reminding them to settle their outstanding invoices.

Client interaction

Manage Client Interactions

Message clients effortlessly while on the move, and rest assured that all conversations will be logged in Lockene for you or your assigned team member to easily keep track of.

Automated Customer Engagement

Automated client communication software, like Lockene, sends automatic emails and text messages to your customers to keep them informed about your work. This way, customers know what’s going on at every stage of the job and never feel ignored.

Lockene lets you send and receive client communication in the same place you manage jobs, scheduling, quoting, and invoicing. This makes it easier to keep your customers informed on upcoming work and documents that need their attention.

Start using Lockene